FAQ (Frequently Asked Questions)
Find answers to your questions & learn more.
- What is Home testing?
- How can I register to be a Tester?
- Instructions for Home Testing
- How long does an average test take?
- What is Synetiq recording during the testing?
- I’m not eligible for testing right now. Can I participate at another time?
- I do not have a webcam or it does not work properly, can I still participate in the test?
- How can I install the smartphone app?
- I accidentally rejected the webcam recording, now I can’t turn it on again. What should I do?
- Where can I find my username and password to sign in?
- When trying to sign in, I get the following message: “Unknown user or password”
- When trying to sign in, I get the following message: “Cannot connect”