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  1. SYNETIQ Limited
  2. SYNETIQ Auctions
  3. Payment and fees

Payment and fees

  • What to do if my payment is rejected when subscribing for a SYNETIQ auction account?
  • What happens if a vehicle is not collected/paid for within 7 calendar days?
  • I have made a payment in error what happens next?
  • What are the charges to process VAT refunds if removing lots from the UK?
  • What is the registration fee and what do I need to register?
  • What charges are made as fees on administration?
  • Can I have a copy of my invoice?
  • I have paid for a vehicle can you confirm you have received it? Can you check payment? I’ve received no confirmation of payment.
  • The website has taken multiple payments – why has this happened and what do I need to do next? Payments have been taken from my account, but my subscription still shows as expired.
  • How do I pay for a vehicle? What type of payments do you accept?
  • What are the charges for storage?
  • Questions about VAT payments I am registered company and do not want to pay VAT, can you send me new invoice? Why are you charging VAT when I am a registered company? Please reinvoice without VAT
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