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SYNETIQ Auctions

Collection and delivery

  • I have missed my collection slot and system won’t allow me to re-book.
  • How can I arrange delivery of a vehicle?
  • Can I collect my vehicle today? / When can I collect my vehicle? / How do I collect my vehicle?

Bidding and buying auction vehicles

  • The vehicle is not as described – you said it starts and drives.
  • How do I use the auction features?
  • What is a salvage vehicle?
  • Will my vehicle come with a logbook (V5)?
  • Questions relating to vehicle damage.
  • I thought I had won the vehicle, why has it been relisted?
See all 7 articles

Selling your car with SYNETIQ Auctions

  • How much does it cost to sell my car at a SYNETIQ auction?
  • How can I list my vehicle for sale on your auction?

Payment and fees

  • What to do if my payment is rejected when subscribing for a SYNETIQ auction account?
  • What happens if a vehicle is not collected/paid for within 7 calendar days?
  • I have made a payment in error what happens next?
  • What are the charges to process VAT refunds if removing lots from the UK?
  • What is the registration fee and what do I need to register?
  • What charges are made as fees on administration?
See all 12 articles

SYNETIQ Auctions membership

  • How do I upgrade my SYNETIQ Auctions account?
  • Why has my auction account application been rejected?
  • Why has my auction account been suspended - what do I need to do next?
  • Who sells on the auction?
  • What identification do I need?
  • How do I register?
See all 11 articles
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